Help Center

Spam & Adding Web Pages

How do I add a web page to StumbleUpon?
Can I use StumbleUpon to drive traffic to my web page?
Why do the number of views for a a web page change from day to day?
How do I report a spammer on StumbleUpon?
What happens if I’m caught using StumbleUpon for promotional reasons?
Are incentive programs allowed? (Someone asked me to Like their web page!)
Why is an added web page not credited to anyone?
Why can’t I add a web page by Disliking it?
I can’t seem to add any more web pages from a particular domain to StumbleUpon
How do I change the thumbnail of a page?

 

 

How do I add a web page to StumbleUpon?

You can add a web page to StumbleUpon’s index by going to your Profile page and clicking the link to Add a page below the left-hand panel of tabs.

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Another way to add an article to StumbleUpon is from your Profile > Likes page. Just click on the gray "Add a Page" button located to the left of the Search Likes field.

 

 

 

 

 

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  You must meet the following criteria before adding a page to StumbleUpon:
- Your account must be over 24 hours old
- You must set a Profile picture
-You must have a minimum amount of Stumbles
 
Can I use StumbleUpon to promote my web page?

 

StumbleUpon was created to help people share and discover interesting content, so if you have a personal, non-commercial web page that you’d like to share with others, you are permitted to add it to StumbleUpon. There are limits in place regarding how many times you can add a page from a single domain – if you approach or reach that limit, you may be identified as spammer.

If you have a commercial web page that promotes a specific product or service, you may only use StumbleUpon to drive traffic if you are using our Paid Discovery service.
Please be advised that if your account is associated with unauthorized promotional activity, it may be suspended or terminated. Accounts that are sanctioned for spamming our service or promoted without permission are generally suspended indefinitely or removed from StumbleUpon.
 

 

 
 
Why do the number of views for a a web page change from day to day?

With such a large number of pages in our index, supporting exact figures for each web page we track can be difficult. Our counters are used as more of an estimate than an exact count. The view count should be used as a point of reference for general StumbleUpon views. Please note that after a site is initially added to our index the views number may fluctuate more in the first few days.
 

 

 
 
How do I report a spammer on StumbleUpon?

You can report an offensive Stumbler in two ways:
1) From your Inbox:
If you receive a message into your Inbox from another member that contains spam or is otherwise offensive, or in breach of our Terms, please click the link below that says Report Spam. This brings the account and the message to our attention to be reviewed by a member of our Community Support or Quality teams.

2) On a profile: 
Click the Flag icon next to the user's profile picture and fill out the form that pops up to tell us why you wish to report this user.

 

What happens if I’m caught using StumbleUpon for promotional reasons?

If we determine that you’ve used StumbleUpon to promote a commercial web page without our permission or attempting to elude any restrictions placed on your account by signing up as an advertiser, your account will be frozen and access will not be restored.

 

 

Are incentive programs allowed? (Someone asked me to Like their web page!)

Using personal accounts to promote a specific web page or to encourage others to do so is a violation of our Terms of Service.
If you receive a private message asking you to Like or comment on a web page in return for reciprocal comments, Likes, money, or other forms of reward, please notify Community Support immediately.
Accounts participating in such schemes will be deleted and banned from StumbleUpon; related web pages will be deleted and banned from our database.

 

 

Why is an added web page not credited to anyone?

Most of the time, a Stumbler’s username and profile picture will be displayed on the Info page for a Stumble that they have added to StumbleUpon. Other times, you will see Someone added this instead of a real Stumbler’s name. There are several reasons why a Stumbler’s name will not be displayed on the Info page:

- The person who added the web page exceeds your adult filter, and may have a pornographic avatar.
- The account of the person who added the web page has become under review for spam or Terms of Service violation.
- You have blocked the Stumbler who added the web page.
- The member who discovered the web page is no longer on StumbleUpon.

If a page doesn’t have an Adder often it is because the page has already been shared through StumbleUpon. When a Stumbler shares a web page StumbleUpon records a profile of that site in our index, but does not assign an Adder or Interest to that page. When you actively take the act to Add a page we are able to add more information such as a proper Interest category to the page, but can not attribute you as the Adder as the page is already in our index.
 

 

Why can’t I add a web page by Disliking it?

We only allow web pages to be added to StumbleUpon by Liking them. The reason for this is simple: StumbleUpon is all about sharing web pages that you think others will enjoy. If you find a web page that isn’t in our databases, and you don’t like it, then please don’t add it!

 

 

I can’t seem to add any more web pages from a particular domain to StumbleUpon

We have a limit in place that prevents multiple postings from a single account. If you habitually post content from only a few domains, you’ll probably encounter this limit. If you’re still able to add and comment on other Stumbles, but not add new web pages from a domain you have previously added, it is likely that you have encountered the posting limit.

StumbleUpon detects behavior like this to prevent the unauthorized promotion of a specific web page, product or service. Please note such use is grounds for account termination. The posting limit will remain in place until you use the StumbleBar more frequently to Like, Dislike, comment and add a wider variety of web pages.

Our members are seek interesting web pages and comments. Accounts that post repeatedly from a single source or the same few sources tend to be viewed as spam and do not generally prove popular.

StumbleUpon also has chosen not to accept Additions from certain domains or with certain URL structures. The restrictions include but may not be limited to the following:

- domains with the .tk extension
- any shortened URLs created with various URL shortening services (to avoid getting duplicates in our directory)
- domain names which use an IP address
- submissions from certain major email provider domains
- submissions from domains that were banned for breaking our Terms of Service

If you’re interested in using StumbleUpon to advertise a web page, we would recommend our Paid Discovery service.

 

How do I change the thumbnail of a page?

All the thumbnails of pages in StumbleUpon are automatically generated by our system. Due to large volume of requests, we can’t change them manually on a one-off case basis. While we know this is a frequently asked question, we don’t have a current solution for self-serve thumbnail change at the moment. We encourage you to continue to report thumbnails you’d like to have changed to http://www.stumbleupon.com/feedback.

If you have read through the Help Center and require additional assistance please consult our public support forums or write to us at: http://www.stumbleupon.com/feedback.

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